Dish Reviews 2014
We purchased the stainless steel gallery series in May 2014. Appliances were delivered in July 2014. The dishwasher has been crappie from the get go. Not draining well, not washing dishes properly and the odor issue was bad. I had to add lemon juice to every load or else the dishes had to be rewashed with hand before using as they smelled awful.The odor even when the dishes are rinsed and placed in it waiting to be washed just takes your breath away. The dishwasher started giving error message within about 8 months. Constantly had to turn off the breaker to reset as often we were unable to clear message or turn it off. It eventually stopped working within 10 months of purchase, issue -error message, which would now not clear even with turning the breaker off, beeping sound that would not stop and just not functioning at all.
After a service call to Frigidaire, a tech came within a week to diagnose the problem. He said the water pump was bad as well as the computer board. We were out of dishwasher for over a month while the tech waited on parts and got it fixed eventually. It worked for a while and after about 8 months again started acting up. Some days there were error messages and it would get stuck in the cycle. Turning the breaker off would reset it. Today it is May 24th 2016 and yesterday it stopped working again. I cannot turn it off or reset it. Again I have to turn the breaker off. We did not purchase the extended warranty with this product as this was one of the most expensive model and I thought that we were getting a good product. So we will be stuck with the repair bill as Frigidaire air has nothing to offer.
The fridge is another story. It is working well so far but we had a very bizarre experience with it. It uses an air filter that apparently must be changed at least 2 time for the year to keep the fridge smelling fresh. This is an expensive item so we decided to try and have it go a bit more after the change light came up. The odor in the fridge was terrible and the fridge temperature eventually started getting warmer and warmer. And water started dripping in the fridge compartment and the freezer started feeling warm. My husband changed the filter and the odor went immediately. The temperature returned to normal.
What a scam! I have never had or heard of a fridge that has a filter that if not changed render the fridge unworkable. We have been changing frequently and it seem to be working ok. I am sure the amount of money we will be spending in air filter if it does work over the next few year will be a almost another fridge money. The stove is working ok so far. I am hoping that continues. My advice to all stay away from Frigidaire brand. Horrible, horrible product. Bad experience. Stay away from this brand. You will be buying nothing but headache and frustration if you buy.
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